The wine and spirits aisle

Wholefield Market

全界超市

Operating business
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Overview
Type
Operating business
Status
Operating
Positioning
A supermarket of the world's best goods and a new-retail experience
Location
Lunan District, Tangshan, Hebei, China

Wholefield Market is BSC's venture into retail and cross-border supply chains, founded in December 2015. The Chinese name 全界 comes from 全球采·购世界, sourcing from the whole world; the English joins Whole and Field.

From the start it was built around goods chosen from around the world, cross-border trade, physical stores, supply-chain management and shopping that runs online and offline as one. It was positioned as a supermarket of the world's best products, and as a way of serving China's growing new middle class with international goods, experiences and a way of living.

The business is organised as a head company in the Caofeidian Comprehensive Bonded Zone, an operations centre in Beijing, an international trade and supply-chain platform in Tianjin and a cross-border e-commerce platform in Shenzhen's Qianhai, covering global management, store operations nationwide, import buying and cross-border online sales respectively.

On global buying, bonded warehousing, international trade, logistics and information systems, Wholefield imported more than 12,000 lines of food, fresh produce, wine and spirits, mother-and-baby and household goods from over 70 countries and regions, a complete chain from buyer to shelf and screen.

Wholefield marks BSC's move from developing commercial property into running businesses, consumer brands and supply-chain services, and its continuing interest in what fills a commercial space, how it feels to shop there and what the operation is worth.

Highlights
Goods chosen worldwide
Buying teams across Europe, the Americas, Australia and New Zealand, South-East Asia and China selected products from more than 70 countries and regions.
Online and offline as one
Physical stores and e-commerce together, with a membership scheme, an online platform and experience stores closing the loop between the two.
A cross-border supply chain
Bonded zones, free-trade zones and international ports linked buying, customs, inspection, warehousing, delivery and sale into one chain.
Retail with a sense of place
The stores sold, and they also staged: wine, food, leisure and experience zones designed as scenes, for boutique retail and a way of living.
Run on data
Membership, orders, settlement, point-of-sale capture, analytics, loyalty points and cloud data management made up the operating system.

Brand and idea

The name 全界 comes from 全球采·购世界, sourcing from the whole world, and states the international outlook the brand had from the beginning.

Through goods from around the world, stores worth visiting and a cross-border supply chain, Wholefield set out to give shoppers a wider, more international choice and a way of living, a quality of life for China's new middle class.

Business model

Wholefield combined global buying, international trade, bonded warehousing, physical retail and cross-border e-commerce in one model.

Overseas buying teams and a trade platform sourced the goods; bonded zones and the logistics network cleared, stored and delivered them; stores, online platforms and partner channels reached the customer.

It ran a membership scheme with two price levels, member and retail, and used the link between online and offline to make shopping better and keep customers coming back.

Project facts
Brand line
Sourcing the globe · buying the world
Business model
Stores + cross-border e-commerce + a global supply chain
Core formats
Imported food / fresh produce / wine and spirits / mother and baby / household / speciality retail / dining
Operations
Global sourcing / international trade / bonded warehousing / logistics / cross-border e-commerce / physical retail
Opened
May 2016
Stores
2 stores companies
Retail area
7,713.64 m²
Project legacy
December 2015
The Wholefield operating companies are set up and the brand moves into preparation and operation.
2016
Renaming, foreign-trade filing and customs registration completed; global buying and the cross-border supply chain begin.
2016
The Tangshan store opens, joining selected goods, a store to visit and cross-border e-commerce in one model.
2017
Global buying, membership, supply-chain and cloud data management are refined into a full international retail and supply-chain framework.
Gallery
As Built
The stores are open, staged and made to be experienced: display, lighting, materials and the brand's own visual language together set them apart from the conventional supermarket.
Interiors
The interior is zoned by product theme, so shopping becomes discovery, lingering and experience, and the floor sells, hosts and shows a way of living at once.
Events
Openings, promotions, customer events and media kept building the link between brand and shopper, and made the store part of its community.
Collateral
The lighting installation at the event
BSC
ROOTED IN REAL ESTATE. GROWING GLOBALLY.